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The Westin Excelsior Rome
Via Vittorio Veneto 125 • Rome 00187 · Italy • Phone: +39 06 47081
Local Time: 6:28 PM • Weather: A few clouds, 24 °C / 75 °F E-Mail Us Live Webcam

Frequently Asked Questions

This page contains answers to commonly-asked questions about The Westin Excelsior Rome.

what are your business center hours ?
what are your internet choices and costs ?
what are your breakfast hours and costs ?
what is the hotel voltage ?
do you provide adaptors or converters ?
do you have safe box ?
do you have hairdryer ?
do all your rooms have air conditioning ?
do you provide guest with boiler, coffee makers or iron boards ?
what are your laundry service hours ?
does your hotel have a fitness center / Spa/ pool ?


what are your business center hours?

  • business center is open 24/7
  • it provides WIFI and HIGHSPEED internet access for a fee:
        3 Euro for 15minutes
        6 Euro for 30 minutes
        10 Euro for 1 hour

what are your internet choices and costs?

  • hotel has WIFI in all public spaces and both WIFI ad HSIA in all rooms
  • both are accessible through a password code charged on room bill and given by hotel switchboard for the following prices:
      1 hour for 8 Euro
      2 hours 10 Euro
      4 hours 12 Euro
      24 hours 15 Euro

what are your breakfast hours and costs?

our Doney restaurant is open for Breakfast daily from 07am to 10.30am

  • American buffet breakfast costs Euro 33 per person
  • Continental breakfast costs Euro 19 per person

what is the hotel voltage?

hotel voltage is 220 V, please make sure to check the voltage of your equipments before usage

do you provide adaptors or converters?

our concierge will provide guests with adapters but no converters are available

do you have safe box?

for your convenience there is an electronic safe box with a person digit code. Safe deposit box is it at your disposal also at front desk

do you have hairdryer?

all rooms are equipped with movable hairdryers

do all your rooms have air conditioning?

all rooms are equipped with air conditioning which is turned on according to outside temperature and city regulation

do you provide guest with boiler, coffee makers or iron boards?

in accordance with security safety and regulation, usage of boilers, coffee makers or irons is not permitted in the room. Please feel free to contact our Service Express® for any assistance

what are your laundry service hours?

  • laundry is available to all guest Mon - Fri from 8am to 8 pm, Same day delivery option is available (with extra charge)
  • pressing service only is available on Sat from 9 am to 6 pm
  • Sunday laundry service does not operate

does your hotel have a fitness center / Spa/ pool?

our hotel is equipped with a Westin Workout with Technogym facilities open daily from 6am to 10 pm ad it's complimentary to all guests our Spa is open for massages, pedicures, manicures and different treatments daily on appointment indoor pool, sauna and steam bath are open daily from 7am to 9pm children under 14 have to be accompanied by an adult our Westin Workout provides guests with sleepers and towels

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The Westin Excelsior Rome

One of the world's great historic hotels, unique and unforgettable, it is the magnificent white palace in the famous Via Veneto…where the Dolce Vita is still as sweet as ever. A short stroll through the picturesque city center will bring you to the Spanish Steps, the Trevi Fountain and the dazzling boutiques of Via Condotti.


12,000 – 16,000 Starpoints

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As a valued member of the Starwood Preferred Guest® program, stay at The Westin Excelsior, Rome and earn double or triple or bonus Starpoints®

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Restaurant Doney | Restaurants on Via Veneto | Local and seasonal flavours in Rome
20% discount for SPG Members

Restaurant Doney is located in the heart of Rome, Via Veneto. Here it witnessed Italian history walk by from the Dolce Vita celebrities and paparazzi to nowadays travellers that come for a glimpse of roman lifestyle and authentic seasonal dishes. Let Executive Chef James Foglieni tempt you with his culinary...

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