The Westin Excelsior, Rome

4.0 (359 reviews)

Via Vittorio Veneto 125, Rome, 00187, Italy   •   Local Time:     •  Phone: +39 06 47081  

4.0

Hotel Policies & Special Conditions

Special conditions

Currency Fluctuations
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.

Hotel policies

Credit/Debit Card Policy
The credit card used to make a reservation must be valid for the entire stay. Credit cards will be authorized at check-in for the amount of your stay, plus an extra one to cover incidentals. The authorization will hold the funds until check out, upon which all the stay-related charges will be regulated. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
If you are booking on behalf of someone else, or wish to pre-pay, you must fill in the third party billing and send it by fax at +39 064745820

Please note that prepaid rates require a deposit with valid credit card that will be charged at time of booking. Failure of charges will generate a booking cancellation.

Check Cashing Policy
No personal check cashing allowed.

Cash Policy
Based on the law 2017, by the Council of Ministers, we cannot accept payments in cash for amounts greater than or equal to €3,000 for EU citizens. For non-EU citizens the maximum amount we can accept is €10,000.

Connecting Room Policy
Connecting rooms are available on request for families with kids under the age of 12. Only Grand Luxe rooms can be connected. Please contact the hotel directly to make these arrangements that are subjected to hotel availability.

Accommodation policy  
Double for single use rooms booked for one person are for single occupancy. A different rate will apply in case the room is occupied by two persons. Please note that maximum occupancy for our rooms is 3 persons.

Extra Bed/Family Policy
Children who are 12 or younger sleep for free in extra bed or crib when sharing a room with a paying adult.
Extra bed for adults incurs an extra charge of 89€ per night + tax.
Maximum of 1 extra bed or crib per room.

Pet Policy
Only small pets are allowed on premises and in room.

Smoking Policy
Non-smoking and smoking rooms are available. Non-smoking rooms are automatically assigned. If you would prefer a smoking room, please request one when booking your reservation. Smoking is not permitted in the common areas of the hotel, per Italian law.

Alcohol Policy
Alcoholic beverage service is restricted to those 18 years or older with valid identification

Taxes
10% VAT and €7 Rome city tax per person per night not included in the rate: both taxes are to be paid at the hotel (children under 10 years are exempted to paid the city tax).

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